In our interconnected world, where globalization is the norm and not the exception, the importance of intercultural training cannot be overstated. However, despite its significance, there are several misconceptions surrounding this essential aspect of personal and professional development. Let's debunk five common myths to shed light on the true value of intercultural training.

  1. Intercultural Training is Only for Expatriates

    One prevailing misconception is that intercultural training is exclusively designed for individuals relocating abroad. While it is undoubtedly beneficial for expatriates and their families, the scope of intercultural training extends far beyond this demographic. In today's workplace, employees from different cultural backgrounds collaborate daily. Don’t be fooled into thinking that people who come from the same place or community necessarily share values and working styles. Cultural differences, nuanced or more pronounced, exist between people who grew up in the same town, let alone people who grew up in different cities, regions, or countries. Intercultural training equips individuals with the skills to navigate these interactions successfully, fostering a more inclusive and productive work environment.

  2. It's Only About Learning Customs and Etiquette

    Another misconception revolves around the belief that intercultural training solely focuses on teaching customs and etiquette. While understanding and anticipating etiquette is essential, intercultural training goes beyond the dos and taboos. It delves into deeper aspects relevant to business interactions, such as communication styles, norms for conflict resolution, sources of motivation, views of hierarchy, and how to build cross-cultural relationships. The goal is to develop a comprehensive skill set, and in fact a mindset that enables individuals to more accurately interpret their colleagues, and to capitalize on their unique perspectives for the benefit of the organization.
  3. Intercultural Training is Time-Consuming and Expensive

    Some may shy away from intercultural training due to the perception that it is a time-consuming and costly endeavor. In reality, there are various flexible training options available, ranging from digital courses and assessments to live workshops tailored to a team’s specific needs. Many organizations offer cost-effective solutions that provide space for professionals to practice and build intercultural skills without disrupting daily operations. Digital learning platforms specifically designed to develop a global mindset are scalable and bring the per person cost down significantly. Blending digital learning with customized facilitated workshops is an industry best practice because of its high learning impact that optimizes the time it takes to grow competence for global business.
  4. Only Large Organizations Need Intercultural Training

    It's a common misconception that only large multinational corporations benefit from intercultural training. In truth, businesses of all sizes, including startups and small enterprises, stand to gain from fostering intercultural skills among their employees. Effective intercultural communication is essential for establishing a global presence, attracting diverse talent, and building successful partnerships. Regardless of size, organizations that embrace intercultural training are better positioned for success no matter the scope and scale of their business.

  5. Intercultural Training is a One-Time Activity

    Some view intercultural training as a one-time event rather than an ongoing process. Much like learning to speak a second language, learning to be flexible and adaptive to cross-cultural dynamics is a lifelong learning journey. Continuous learning, digital and facilitated, ensures that individuals remain culturally competent and adaptable over time.

    In conclusion, intercultural training is a vital tool for personal and professional growth in our diverse and globalized world. By dispelling these common misconceptions, individuals and organizations can recognize the true value of intercultural training and harness its benefits for enhanced collaboration, communication, decision-making, innovation, and ultimately, success on a global or local scale.

    Learn more about the importance of intercultural training with our case study

    Breakthrough: Demonstrating ROI on Cultural Training.